Withdrawal rejected due account failed become agent, please contact your superior agent, to contact your superior agent, can be check on promotion menu then press agent line customer service
Q: Why my withdraw rejected with remark fail become agent?
A: This rejection is due to your BigMumbai account is failed become agent and you need to contact our BigMumbai agent immediately.

How To Find The Superior Agent Contact?
1. Log in to your BigMumbai account
2. Click on the Promotion menu
3. Click on the Agent line customer service
4. Click telegram button
5. Click the telegram contact to communicate with BigMumbai agent team

After you already do the conversation and informing about the issue you encounter, superior agent will let general agent know and the general agent will contact you and help to solve your issue